Refund Policy

Our Commitment

At MANTHM, we stand behind the quality of our products. We are committed to delivering premium quality underwear that meets the highest standards. All our products undergo strict quality checks before shipping.

No Return Policy

Due to the nature of our products and hygiene standards, we do not accept returns or offer refunds on any items once the order has been placed and shipped.

We encourage you to:

• Carefully review product descriptions and size charts before ordering
• Check our Fit Guide for accurate sizing
• Contact us at contact@manthmwear.com if you have any questions before purchasing

Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately (within 48 hours of delivery)
• Provide photos of the defect or damage
• We'll send a replacement or full refund at no cost to you
• We provide a prepaid return label for defective items

Wrong Item Shipped

If we shipped the wrong item:

• Contact us immediately with your order number
• We'll send the correct item at no additional cost
• We provide a prepaid return label for the wrong item
• You can keep the wrong item or return it (no charge)

Cancellations

Before Shipment

You can cancel your order before it ships:

• Contact us immediately at contact@manthmwear.com
• Full refund processed within 3-5 business days
• No cancellation fees

After Shipment

Once your order has been shipped, it cannot be cancelled or returned except in cases of defective or wrong items as outlined above.

Please double-check your order details before completing your purchase as all sales are final once shipped.

Questions or Issues?

If you have any questions about our policy or need to report a defective/damaged item, our customer support team is here to help:

Policy Updates

We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the updated policy.